Job description
Job Description Customer Handling Supervisor (CHS)
Position Title: Customer Handling Supervisor (CHS)
Location: Coimbatore
Department: Operations / Customer Service
Reports To: Regional Head
Key Responsibilities:
- Customer Relationship Management:
- Act as the primary point of contact for customers, ensuring their queries and issues are handled promptly and professionally.
- Build and maintain strong, long-term customer relationships to support business growth.
- Shipment Coordination:
- Monitor daily shipment activities to ensure timely pickups and deliveries.
- Coordinate with operations teams to resolve delivery issues, damages, or short cases.
- Documentation:
- Verify and maintain all customer documents, including e-way bills, NOCs, and other necessary paperwork.
Role:
Operations Support – OtherIndustry Type:
Courier / Logistics (Logistics Tech)Department:
Customer Success, Service & OperationsEmployment Type:
Full Time, PermanentRole Category:
Operations Support
EducationUG:
Any Graduate
Key Skills
Skills highlighted with ‘‘ are preferred keyskills
Job Type: Full Time